Lawyers why is after hours intake crucial today?

I know hiring, and keeping a receptionist is hard these days because they make so little money.

But it actually costs you a lot to have someone in your office.

What do you pay now for a receptionist?

You could be paying a receptionist the average salary which in the United States is $36,000 yearly. Because of workers comp, desk space, and benefits reception can cost you so much more.

And it’s even harder to find someone you trust for after hours intake or reception. This lack of trust might be because they’re not in your office. But having someone off site can be awesome if you do trust them.

It takes a lot of training and trust to have someone who will catch all the inquiries that are coming in from various platforms.

If you miss those inquiries we all know that potential clients will go to your competition. They’re not likely to wait until you get to the office tomorrow.

And then what do you do when your receptionist leaves because she’s paid so little? Start from scratch again!

How many ways are potential clients (and existing clients) reaching out?

You probably have web forms, chat on your website, the google maps chat, calls, you could also have inquiries coming in through facebook messaging ads, emails, maybe they come in through Whats App for YouTube ads. There’s a lot of ways people can reach out.

They want their Attorney (even After Hours)

Have you noticed with Amazon and other online shopping you can get what you need very quickly now? If you’re like me you want it tomorrow. But with lawyers if someone has the guts to reach out to you, they want a response now.

Question for MaryMae Intake at GoMedia Marketing & Productions

I know my lawyer friends are speedy readers (!) but hope you’ll watch this video here where I ask MaryMae some questions about our intake with law firms.

Potential Clients Slip Away if You’re Not Available

It’s an expensive mistake to allow those cases go to your competition.

We’ve noticed in marketing that a potential client will slip away immediately if a law firm isn’t willing to have after hours intake. Not only that, but your own clients will want to speak to someone directly when they want a question answered.

So the answer to the question why is after hours intake crucial today?

Because it’s a 24/7 world, if you’re marketing your missing a huge segment of the population who want to sign with you, and the last reason I really didn’t touch on, is that it makes your life easier to start work knowing your appointments have been booked while you’re sleeping.

Learn more about after hours intake at GoMedia Marketing and Productions. We have room today for 4 more law firms needing our help and we charge you about 1/2 what you’d normally pay. Reach out!